Hello and thank you for choosing Aspyr.
We will be closed Friday,July 3rd.
If you have updated Quicktime to version 7.6 and are now unable to launch your game, we have posted fixed for these issues here:
Quicktime 7.6 fixes
When you go here, you will see a list of all games affected by this that we have provided fixes for. Simply click on the game title and follow the directions on how to apply the replacement .app.
If you are experiencing technical issues with our software and need to contact our Support Staff, please be sure to have all of the System Specifications of your computer at hand, as these will be required when submitting a ticket. If you are unsure of how to check for this information, click on the Knowledgebase article below entitled "Where do I find the System Specifications for my computer?" for instructions regarding this. Then click on the "Open a Ticket" link in order to send us an email so that we can assist you.
Before submitting a request for technical support, please browse our Knowledgebase for a list of game issues and their solutions, as well as a list of patches available for download. |
