Civ. 5 crashing after updating to OS 10.13.

Update Feb. 1 2018

The update to resolve the crashing is live on Steam and the Mac App Store! 

Steam: Restart your Steam app and the update should automatically install.

Mac App Store: Install the patch from the Updates tab of your App Store app.

If you're still running into problems when both expansions are activated, open a support ticket so we can look into it for you: https://support.aspyr.com/hc/en-us/requests/new

 

Update: Jan 21, 2018

Sorry I haven't updated sooner.

We have finished testing and have submitted the build to our partners for approval.

As soon as we are approved, we will release the fix, and I will update this thread again with more solid dates.

 

Thanks so much for your patience.

 

 

Update: Dec. 20. 2017

Aspyr has identified a fix to the crashing on 10.13 when both Gods & Kings and Brave New World are activated.  However, due to the holiday season office closings, its likely that a release won't be an option until sometime after the break. We hope to have a fix out in early 2018.
 
Our apologies for any inconvenience this may be causing.  
----------------------------------------------------------------------------------

There are multiple known issues related to these DLC packs in 10.13.

Most problems appear when both Brave New World and Gods and Kings Expansions are enabled.

You should be able to launch the game if you disable one or both of them.

Screen_Shot_2017-11-29_at_9.44.26_AM.png

Screen_Shot_2017-11-29_at_9.44.36_AM.png


This and other issues tied to saved games have been logged with Apple and we are working on a fix now.

Thanks for your patience.

Have more questions? Submit a request

Comments

Powered by Zendesk