Civilization VI (App Store) KB

UPDATE (7.2.2018) :  

The Civilization VI Spring 2018 update is now live the App Store for Mac! 

Q: Thanks, Aspyr!  So what fixes can we expect with the update?

A: There’s 12 new historic moments, Governor balance tweaks, AI fixes, and more!  Full patch notes can be viewed HERE.

Follow this KB for alerts when more info is added.

UPDATE (3/21/2018):

Sid Meier’s Civilization® VI: Rise & Fall is now live on the Mac App Store. This expansion adds new dynamic layers onto the game you’re already enjoying. Before continuing your quest to stand the test of time, be sure to catch up with this FAQ.



Q: What’s the cost of the expansion?

A: You can pick it up from the Civilization VI launch screen for $29.99.

Download the latest 1.1.0 patch from the Updates tab of your App Store app to access the content.


Q: Do I need to own the base game in order to play Rise & Fall?

A: Yes! You can purchase the base game here.


Q: Can we expect patches to the game?

A: Yes! All patches will be released later than the PC version release, and usually the Steam patch will be released before the Mac App Store. But don’t worry! We’ll be sure to get you all the content, bug fixes, and whatever else may be thrown into the game to you lovely people as soon as we can.

Q: What about Rise & Fall for Civilization VI on iPad?

A: It is our ultimate goal to have content parity between all versions of Civilization VI, regardless of platform. We are currently working on determining the feasibility of bringing that content to iPad, but have no timetable for release.


UPDATE (9/2/2017):

The Summer 2017 Update is Here!

The next free update in the award-winning Sid Meier’s Civilization® franchise is live on Steam for Mac! This update includes a number of balance tweaks, civ-specific adjustments, AI tuning, and bug fixes. There is also a new premium DLC, the Nubia Civilization & Scenario Pack, available for purchase now for Mac!

Here are some of the highlights from the patch notes:

  • A restart button to regenerate the map using your current game settings
  • The ability to save game configuration settings for future games
  • Civ- and leader-specific balance changes
  • Balance changes to district costs
  • You now get a warning when your cities can bombard enemy units
Be sure to download the latest 1.0.5 update for the game from your App Store’s Updates tab. Then, look for the In-App Purchases tab the next time you launch Sid Meier’s Civilization® VI.


If you run into any problems with installing the update or with the game after its updated, please open a support ticket with us:

UPDATE (4/20/17): 

Available now is the next premium DLC featuring the Persia and Macedon civilizations! 

Download the latest 1.0.4 update for the game from your App Store’s Updates tab. Then, look for the In-App Purchases tab the next time you launch Sid Meier’s Civilization® VI to rule the classical world with these two new civs.

Persia, led by Cyrus, is perfect for players who want to build a rich empire, and who aren’t afraid to launch a sudden, unexpected military strike. Macedon, led by Alexander the Great, is a powerhouse conquering civ, with special units and abilities that let Macedon bring the world under its control from early in the game.

The DLC pack also includes two new Wonders and a new Scenario: The Conquests of Alexander. Can you conquer the known world before your time runs out?

Here are some of the highlights from the patch notes:

  • Harbors now give a major adjacency bonus with the City Center, +1 Food to all Coast tiles when the Lighthouse is built, and +2 Gold to all Coast tiles when the Seaport is built.

  • Australia now gets +1 for Charming/+3 for Breathtaking on the four affected districts (had been +2/+4) to compensate for the Harbor boost above.

  • Adjusted Warmonger penalties for Diplomatic status.

  • Adjusted Warmonger penalties for City Population.

  • Bomber units are now more effective against cities.

Happy conquering!


UPDATE (3/16/17)

The Aztecs and Australian Summer update is now available for the MacApp Store release of Civilization VI!

You can install the latest 1.0.3 update from the Updates tab of your App Store app to install the patch NOW!

If you run into any problems with updating or purchasing the Australia DLC, please open a support ticket with us:



UPDATE (1/19/17): 

The Winter 2016 update is NOW LIVE ON MAC APP STORE along with the Poland and Vikings DLCs!  **YOU'LL NEED TO INSTALL THE LATEST 1.0.2 PATCH FROM YOUR UPDATES TAB TO VIEW IT**

Along with the AI and stability fixes, here's a few things to note:

  • The graphic bugs for the late 2016 Macs have been addressed
  • The Poland and Vikings DLCs are available for purchase 



If your video card has less than 1 GB of VRAM, you will run into graphic issues and crashing!

If your Mac is running 10.11.6 or 10.12, has a 2.7GHz or better i5 or newer processor, has more than 6GB of RAM and is equipped with one of the following video cards…BUY IT, PLAY IT, AND ENJOY:

NVIDIA® GeForce® 775M, 780M

ATI™/AMD Radeon™ HD 6970, R9 M290, R9 M290X, R9 M295X, R9 M370X, R9 M380, R9 M390, R9 M395, D300, D500, D700

Intel® HD Graphics IRIS PRO, IRIS 6100, IRIS 6200, IRIS PRO 5200, IRIS PRO 6200

Your Mac must meet ALL of the minimum system requirements below in order to maximize your Civilization VI experience.  If you run the game on a Mac below the system requirements, you will experience severe performance issues and crashing.
    •    Operating System: OSX 10.11.6 (El Capitan) and MacOS 10.12.1 (Sierra)
    •    CPU Processor: Intel Core i5 (4 cores)
    •    CPU Speed: 2.7 GHz
    •    Memory: 6 GB
    •    Hard Disk Space: 15 GB
    •    Video Card (ATI): Radeon HD 6970
    •    Video Card (NVIDIA): GeForce 775M
    •    Video Card (Intel): Iris Pro
    •    Video Memory (VRam): 1 GB
    •    Peripherals: Macintosh mouse and keyboard, Steam Controller (optional)
NOTICE: The following 1GB (or more) VRAM video cards are NOT supported to run Civilization VI:

NVIDIA® GeForce® 650M, 675MX, 680MX, 750M, 755M

ATI™ Radeon™ HD 5750, HD 5770, HD 5870, HD 6750, HD 6770

Intel® HD Graphics 4000, 5000, 5300, 6000, IRIS, 515

We recommend only playing on the default graphic settings designated at launch.

If you're unsure as to what your Mac specs are, please check out this post:

You can also open a ticket with us and attach your 'About this Mac' screen so we can help!


Q: Why doesn't the App Store version have a multiplayer option?

A: Since Apple removed functionality of their Game Center app, there's no way to build in multiplayer functionality for the App Store version.  The Steam version has it already built from the PC release of Civ 6 (from where the Mac version is ported).

However, you still have access to Hot Seat and LAN multiplayer options.

Q: Where's the Aztecs DLC that I've been hearing about?

A: The Aztecs DLC was only available as a pre-order bonus for the Steam version so you can't get it until after 90 days when it's released to the rest of the world (around late January 2017). 

Q: Why aren’t retina display resolutions available in the Graphics Options?

A: Retina resolution support is not yet available for Civilization VI but we're looking into updating the game to add them.  Double check that you have your System Preferences/Displays option is set to More Space to enable higher resolutions in game.

Q: HELP! I can't select a Great Person from the Great People screen...WHAT DO I DO?!

A: There's a small unsuspecting bar at the bottom of the screen that you'll need to move to view all available Great People.

Q: Why is the audio is only coming through in Chinese, regardless of the language setting I have the game on?
A: This is a result of running the game on a case-sensitive formatted hard drive which isn’t supported for any of our games.  We recommend partitioning your hard drive and reformatting that partition to the OSX standard Journaled HFS+ using your Disk Utility app and installing the game there.

If we missed something or have any further questions, please open a ticket with us:


Have more questions? Submit a request


  • Avatar

    MacBook Pro (Retina, Mid 2012)
    2.3 GHz Intel Core i7
    8 GB 1600 MHz DDR3
    NVIDIA GeForce GT 650M 1024 MB
    Intel HD Graphics 4000 1536 MB
    This is my system so why does the gam play fine to a certain point then start to crash constantly thus not allowing me to finish a game?

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    Sorry for any confusion or inconvenience, Cindy. Neither the 650M nor the Intel HD 4000 are supported as noted in the product description and the top of this KB. Continuing to play on your Mac is going to result in more instability issues.
    Depending on where you purchased it, you can request a refund.
    (App Store)

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    MacBook Pro (15-inch, Mid 2010)
    2.4 GHz Intel Core i5
    8 GB 1067 MHz DDR3
    Intel HD Graphics 288 MB

    it does not want to play please help

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    Hey, Azur! Civilization VI requires a minimum of 1GB of VRAM so your video card isn't supported.
    You can hit up Steam or the App Store for a refund, depending on where you bought it:

    (App Store)

    Edited by Lucy
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    how do i find the key for i game I downloaded from the app store. need key to add the game to steam.

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    Hey, Bartek. App Store and Steam versions are not exchangeable. You'd have to request a refund from the App Store and re-order the game from Steam.

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    Downloaded Civ 6 from the App Store 11/19/16. I can't find the saved games on my Mac running OS X 10.11.6. I can't locate any Civ 6 or Sid Meier or Aspyr files in my Library/Application Support/ folder. Anyone? What am I overlooking?

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    Hey, Matthew! For the App Store version, saves are stored in User/Library/Containers/com.aspyr.civ6.appstore/Data/Library/Application Support/Sid Meier's Civilization VI.

    OSX 10.7 and up now hide this directory, so please press cmd+shift+G to bring up a search window in Finder and type in '~/library' to access this directory.

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    I am registered played for stand actually had it up to start doing set up. I went over to check my email and now I can. get the game back up.. I am dying to play and now I can't find it or get it to work? Please help I amdesparqte to play Civilization 6

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    Why these graphics processors do not have support NVIDIA® GeForce® 650M, 675MX, 680MX, 750M, 755M
    Will graphics support come near in the future ?

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