Borderlands 2 Steam is crashing at the main menu

There's a hiccup crash occurring as you need to accept Gearbox's new Shift Privacy Policy.  To bypass the crash, launch the game then QUICKLY:

  1. Click the EXTRAS option


     2. Click SHIFT CODE


 3.  Click ACCEPT from the pop up screen OR press the 'Enter' key and VIOALA!  You're back in Pandora:


*If the connection is timing out too quickly:

  • Restart your Mac
  • Right click Borderlands from the Steam Library menu and select Properties. Under the Local Files tab, select Verify Integrity of Game Cache. Once that completes, relaunch the game. 
  • Repeat steps 1-3

If you're running into any issues after that, please open a ticket with us so we can get you up and playing again ASAP! 


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