Problems after upgrading to iOS 12

iOS 12 finally arrived on 9/12!  If you're running into problems with any of our iOS titles, we recommend the following:

First, you should try restarting your device and/or closing all Apps running in the background. This seems to be working for most people we advise.

  • Restarting:

http://support.apple.com/kb/ht1430

  • Closing Apps:

http://www.wikihow.com/Close-iPhone,-iPad-and-iPod-Touch-Apps

 

If the problem continues, try uninstalling and reinstalling the app from the App Store.

 

Problems with Civilization IV iPad after updating your iPad to iOS 12?  Check our latest KB here.

Problems with Knights of the Old Republic iPad after updating your iPad to iOS 12?  Check our latest KB here.

Still need help?  Open a ticket and be sure to include your specific device model and screenshots, if applicable. 

Thank you for your patience.

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