Civilization VI iOS: Known Issues

Click the follow button to the right to stay updated on the latest updates to Civilization VI iOS

 

Recently Fixed issues:

The following issues have been fixed in our latest patch:

  • Graphic corruption on iPhone XR models
  • Black bars are appearing on either side of the game window 

The update was released on 12/13/18. Please ensure you have downloaded the latest version.  Hop back in and lead your Civilization to victory!

 

 

The Civilization VI Full Game is not unlocking after purchase.

  1. Restart your device.
  2. In you device settings, enable in-app purchases.
  3. Relaunch Civilization VI and select Restore Purchases.

 

Civilization VI iOS crashes on unsupported devices

Civilization VI is a resource intensive game. As a result, older models of iPhone and iPad may be incompatible. If you’re experiencing crashes, please ensure that your device is supported and running iOS version 11.4.1.

The following devices are supported to play Civilization VI:

  • iPhone 7
  • iPhone 7 Plus
  • iPhone 8
  • iPhone 8 Plus
  • iPhone X
  • iPad (2017)
  • iPad Air 2
  • iPad Pro
  • 9.5"
  • 10.5"
  • 12" (1st and 2nd Gen)

 

 

Still have questions? Please open a support ticket at support.aspyr.com

 

Have more questions? Submit a request

Comments

  • Avatar
    Lucy

    Set your iPhone XR Display Zoom to Standard instead of Zoomed in order to bypass the graphic corruption issue.

Powered by Zendesk