Thank you so much for heading back to Far Far Away with us in DreamWorks Shrek 2 Remastered! We've been reading every report and comment you've shared since launch, and your feedback is shaping our plans for fixes and improvements.
We know some of you have run into issues that got in the way of your adventure, and we're really sorry for the frustration. Below you'll find our current known issues, what the team is working on, and answers to common questions. Plans may change as we work through fixes and testing, so we'll keep this page updated as things move along.
Known Issues
Planned Fixes: Short Term
- Joining or leaving online co-op during a cutscene or Hero Time can cause a crash or freeze
- Music and button prompts can drift out of sync in some Hero Time sections and mini-games
- Some input delay during Hero Time events and boss fights
Planned Fixes: Medium Term
- Some controllers aren’t recognized on PC yet
- Local co-op on Steam needs at least one Xbox controller
- Some objects appear suddenly, disappear, or flicker, including in Photo Mode
- Lil’ Red’s character model and HUD icon are getting an update
- Online play on Steam currently requires an Epic Games account
- We’re exploring options to make logging in with an Epic Games Account optional
- We’re exploring options to make logging in with an Epic Games Account optional
Being Investigated & Considered for Future Update
- Some cutscenes don’t scale to the right aspect ratio (PC and Nintendo Switch 2)
- Resolution or graphics quality settings (PC)
- Ultrawide monitor support (PC)
- Menus can’t be navigated with a mouse (PC)
To make sure every update meets our quality bar, development plans may shift, and we'll do our best to keep you informed along the way.
FAQ
Multiplayer & Cross-play
Q: Does DreamWorks Shrek 2 Remastered support cross-play between platforms?
- DreamWorks Shrek 2 Remastered doesn't support cross-play between consoles, but PC players on Steam and Epic Games Store can play together online. We support cross-generation play, so Nintendo Switch 2 and Nintendo Switch players can team up together.
Q: Can Steam and Epic Games Store players play together?
- Yes, PC players on Epic Games Store and Steam can play together online.
Q: Why do I need to sign in with an Epic Games account (Epic Online Services) on Steam?
- DreamWorks Shrek 2 Remastered uses Epic Online Services (EOS) as the network backend for online multiplayer. We’re exploring options to make logging in with an Epic Games Account optional.
Q: Do I need an Epic Games account to play solo or local co-op?
- DreamWorks Shrek 2 Remastered can be played locally in single player or couch co-op without linking an Epic Games account.
Q: How many players can play co-op, and what modes are there?
- Up to 4 players can play together in co-op, including online co-op and mixed online and couch co-op.
Q: What happens if the host leaves an online session?
- When the host leaves the game, the session closes and all other players head back to the storybook to start a new adventure.
PC & Controllers
Q: Which controllers are supported on PC?
- Xbox One, Xbox Series X|S, DualSense, and Nintendo Switch Pro Controllers are all supported on PC. We're aware that an Xbox controller currently needs to be connected first, and we're planning a fix for this.
Purchase & Editions
Q: Is there a physical edition of DreamWorks Shrek 2 Remastered, and when can I pre-order it?
- Physical edition pre-orders are expected to open in the coming week. We’ll share store links on our social channels once they’re live.
Q: Which regions will carry the physical edition?
- The physical edition of DreamWorks Shrek 2 Remastered will be available in the US and Europe.
Q: Does the Nintendo Switch 2 and Nintendo Switch physical edition include a game card?
- No, the Nintendo Switch and Nintendo Switch 2 physical edition comes with a Game-Key Card, which gives you access to download the full game.
Languages
Q: Which languages does DreamWorks Shrek 2 Remastered support?
- DreamWorks Shrek 2 Remastered is fully available in English, including audio, subtitles, and menus. Menus and on-screen text are also available in French, Italian, German, Spanish (Spain), Dutch, Japanese, Polish, Portuguese (Brazil), Russian, Simplified Chinese, and Swedish.
Q: Is there voice-over in my language (for example, Italian or French)?
- DreamWorks Shrek 2 Remastered was built from a version of the original game that did not include localized voice-over, so localized voice-over is not supported.
Game Content
Q: Does DreamWorks Shrek 2 Remastered have Photo Mode?
- Yes. DreamWorks Shrek 2 Remastered includes Photo Mode.
Q: Does DreamWorks Shrek 2 Remastered have achievements and trophies?
- Yes, achievements and trophies are available on PC, Xbox, and PlayStation.
Development
Q: Was generative AI used in DreamWorks Shrek 2 Remastered?
- No, generative AI was not used in the making of DreamWorks Shrek 2 Remastered.
If you run into a problem, please let us know at https://support.aspyr.com/hc/en-us/requests/new with your platform and as much detail as you can, since every report helps the team track things down faster.
Thanks again for joining us on this trip back to the swamp! We’d love to hear what you’re enjoying most about DreamWorks Shrek 2 Remastered and your favorite moments from your return to Far Far Away.
— The Aspyr Team