If you are experiencing crashes after the latest update on August 7, 2024 and you have already completed our basic troubleshooting steps, we ask that you submit a bug report with your crash log attached.
Here are the steps to locate those crash logs:
- Open Finder
- In Finder, select Applications > Utilities > Console
- In Console, select Crash Reports
- Locate the Civ6 crash report
- Look for an entry named "Civ6_Exe_Child" or similar
- You can also use the Date column to help track down the correct file
- On the Civ6 crash report, right-click > Show in Finder
- Drag and Drop to your desktop
- Attach the full ".ips" file to your bug report, NOT a copy/paste of the contents of the crash log.
This crash report will be helpful in identifying the cause of these crashes. If you are unable to locate these reports, we ask that you read our How to Submit a Bug Report article and include any additional information you can.